工作地点：虹桥路1591号

招聘部门：IT全球服务部

实习期： 150元/天 优秀者留用

Major Duties:

-Provide 1st line phone and email support in AP time zone for DNV GL users worldwide

• Create cases for each user request

• Restore normal service agreed at 1^st line as quickly     as possible. Typical cases handled in GSD are client site issue, account     management, permission management, application installation issue etc.

• Liaise with specialized support groups to achieve solutions.     Make sure all the cases get followed properly.

• Promote a positive customer experience with IT support.
  

-Participation in task/projects per requests.

Qualifications:

-Have proficiency in English – spoken and written is a must

-Have relevant computer education with minimum bachelor’s degree is required

-Be customer-oriented and have effective communication skills

-Good at time management

-Maintain a high team spirit and have a proactive attitude

<span style=font-family:; font-size: 25.5pt; color:black;=>挪威船级社

Driven by our purpose of safeguarding life, property and the environment, DNV GL enables organisations to advance the safety and sustainability of their business. We provide classification and technical assurance along with software and independent expert advisory services to the maritime, oil & gas and energy industries. We also provide certification services to customers across a wide range of industries.

Combining leading technical and operational expertise, risk methodology and in-depth industry knowledge, DNV GL empowers our customers’ decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight.

Originated in 1864, DNV GL operates globally in more than 100 countries with our 16,000 professionals dedicated to helping our customers make the world safer, smarter and greener.

We assist our customers within the maritime industry to manage their risks in all phases of a ship's life, through ship classification and a range of technical business risk, environmental and competency-related services.

工作地点：虹桥路1591号

招聘部门：IT全球服务部

实习期： 150元/天 优秀者留用

联系邮箱：karen.ma@dnvgl.com